Outfindo

What is Outfindo?

Outfindo offers an advanced guided selling solution designed to enhance e-commerce experiences by converting casual visitors into buyers. It uses a well-researched question flow that mimics in-store assistance, helping customers make confident product choices. The platform integrates seamlessly with e-commerce sites, automatically updates product data from manufacturers, and adapts to various product categories. Outfindo’s approach reduces reliance on traditional filters or chatbots by providing a more engaging, human-like shopping journey, improving conversion rates and customer satisfaction.

Key Features

• Guided Selling Experience

  Engages customers with simple, targeted questions that lead them to the ideal product, replicating the personalized help found in physical stores.

• Automated Product Data Management

  Continuously updates and enriches product information directly from manufacturers, ensuring accuracy and completeness without manual effort.

• Seamless Integration

  Easy to implement with a single line of code, compatible with various e-commerce platforms and supports integration with tools like Shopify, Zendesk, and Salesforce.

• Data-Driven Customer Insights

  Analyzes customer behavior and decision-making patterns to optimize the product guidance flow and enhance the shopping journey.

• Customizable Design

  Adapts to the website’s color scheme and user experience, providing a consistent and branded interface.

Use Cases

• E-commerce Conversion Optimization : Transforms website visitors into buyers by simplifying product selection and reducing decision fatigue.
• Product Discovery Enhancement : Helps customers navigate large product catalogs with ease, making complex buying decisions straightforward.
• Inventory Data Management : Automates enrichment and standardization of product data, reducing manual workload for retailers.
• Customer Behavior Analysis : Provides insights into shopper preferences and trends to inform marketing and sales strategies.
• Omnichannel Support Integration : Supports smooth handoff between automated guides and live agents via integrations with customer service platforms.

FAQs