OneText

What is OneText?

OneText is a comprehensive platform that transforms SMS marketing into a seamless shopping experience by combining automation, communication, and payments. It enables brands to convert phone numbers into payment methods, facilitating quick and secure transactions via text. The platform supports personalized AI responses, automated campaigns, and order synchronization with major e-commerce systems, significantly boosting sales and customer engagement.

Key Features

• Text-to-Buy Commerce

  Turn phone numbers into payment cards, allowing customers to purchase directly through SMS with minimal friction.

• AI Smart Replies

  Leverage AI to recommend products, answer questions, and guide customers through the purchase process in real-time.

• Automated Campaigns & Flows

  Create targeted marketing automations integrated with platforms like Klaviyo, Sendlane, or Salesforce Commerce Cloud for personalized customer engagement.

• Order Sync & Payment Integration

  Sync orders with Shopify, WooCommerce, or Salesforce, and accept payments via PayPal, Stripe, Maverick, or Authorize.net.

• Conversational Sales & Customer Support

  Enable two-way messaging for cart recovery, upselling, and customer inquiries, improving conversion rates.

• Analytics & Insights

  Track campaign performance, customer interactions, and sales metrics to optimize marketing strategies.

Use Cases

• Direct Sales & Payments : Brands can facilitate instant purchases via SMS, increasing conversion rates and average order value.
• Customer Engagement : Use conversational AI to nurture leads, upsell, and provide support, enhancing customer loyalty.
• Abandoned Cart Recovery : Automate follow-ups with personalized messages to recover lost sales and boost revenue.
• Onboarding & Repeat Business : Streamline customer onboarding and encourage repeat purchases through automated messaging sequences.
• Campaign Optimization : Utilize integrated analytics to refine messaging strategies and maximize ROI.

FAQs