Arini AI

What is Arini AI?

Arini AI is a specialized artificial intelligence receptionist tailored for dental clinics, streamlining patient communication by handling inbound calls and texts around the clock. It integrates effortlessly with existing dental practice management software and phone systems, enabling automated appointment scheduling, rescheduling, cancellations, and patient intake. Arini delivers human-like conversations in multiple languages to enhance patient experience while reducing administrative workload and operational costs. Its customizable call flows and HIPAA-compliant architecture make it a reliable and secure solution for dental practices aiming to improve efficiency and revenue.

Key Features

• 24/7 Call and Text Handling

  Ensures no patient call or message is missed by providing continuous, round-the-clock answering and communication support.

• Human-Like, Multilingual Conversations

  Engages patients naturally in their preferred language, enhancing comfort and satisfaction during interactions.

• Seamless Integration

  One-click integration with major dental practice management software (e.g., OpenDental, EagleSoft, Denticon) and phone providers for synchronized scheduling and data management.

• Advanced Scheduling Logic

  Supports complex scheduling needs including block scheduling, staggered appointments, rescheduling, and cancellations to optimize calendar utilization.

• Customizable Call Flows and Protocols

  Allows dental practices to tailor AI responses and call handling to match specific operational protocols and preferences.

• HIPAA-Compliant Security

  Implements strict data privacy measures, role-based access, and strong encryption to protect patient information.

Use Cases

• Appointment Scheduling and Management : Automates booking, rescheduling, and cancellations, reducing front desk workload and improving patient access.
• After-Hours Patient Communication : Handles calls and messages outside office hours to capture all patient inquiries and appointment requests.
• New Patient Intake : Collects detailed patient information during calls to streamline registration and prepare staff for visits.
• Multilingual Patient Support : Communicates effectively with diverse patient populations by supporting multiple languages.
• Operational Cost Reduction : Decreases need for additional reception staff and call centers, lowering overhead while maintaining high service quality.
• Revenue Growth via Call Capture : Increases appointment bookings and revenue by ensuring 100% call answering and follow-up.

FAQs