Runbear

What is Runbear?

Runbear enables business teams to create, deploy, and manage AI-powered assistants across popular communication platforms like Slack, Microsoft Teams, Discord, HubSpot, and Zendesk—without any coding. Its intuitive interface allows users to connect large language models (such as OpenAI, Claude, and Gemini) to their workspaces, automate responses, and synchronize knowledge bases from tools like Notion, Google Drive, and Confluence. Runbear streamlines support, automates workflows, and ensures up-to-date information delivery, making AI accessible and practical for teams of any size.

Key Features

• No-Code AI Agent Creation

  Build and customize AI assistants for various tasks using leading LLMs without writing code, making advanced automation accessible to all team members.

• Multi-Platform Integration

  Deploy AI agents across Slack, Teams, Discord, HubSpot, and Zendesk, ensuring seamless support and automation within existing workflows.

• Automatic Knowledge Base Sync

  Connect and synchronize documentation from Notion, Google Drive, Confluence, and more, keeping AI assistants updated with the latest information.

• Flexible Workflow Automation

  Configure triggers, smart replies, and workflow automations to handle support tickets, route questions, and deliver answers proactively.

• Customizable User Experience

  Tailor AI behavior, memory, and response settings to fit team needs, including targeted replies, workflow design, and branded AI experiences.

• Usage-Based Pricing

  Pay based on AI usage rather than team size, supporting scalability for organizations as their automation needs grow.

Use Cases

• Automated Customer Support : Deploy AI assistants to answer product questions, resolve support tickets, and provide instant responses within Slack or Teams.
• Knowledge Base Chatbots : Enable teams to query up-to-date documentation and FAQs directly from their communication channels using AI-driven search and summarization.
• Internal Workflow Automation : Automate repetitive tasks, route inquiries, and trigger external actions (e.g., via Zapier) to boost team productivity.
• Professional Services Enhancement : Support legal, healthcare, and compliance teams with AI-powered Q&A, research, and document summarization tailored to industry needs.
• Onboarding and Team Training : Provide new team members with AI-guided onboarding, instant answers to common questions, and real-time support.

FAQs