Bettermode

What is Bettermode?

Bettermode is a comprehensive community platform that enables businesses to create highly customizable and scalable customer communities. It offers a user-friendly interface with robust tools for member management, content moderation, and engagement tracking. Bettermode supports seamless integration with popular business software, allowing brands to connect their community with existing workflows and enhance customer relationships. Its no-code approach empowers teams to build unique community experiences, facilitate customer feedback, and foster meaningful interactions within a secure environment.

Key Features

• Custom Domain & Branding

  Host your community on your own domain or subdomain with full branding control to maintain a consistent brand experience.

• Powerful Integrations

  Connect with leading tools like Slack, Intercom, Zendesk, and Zapier to automate workflows and enrich customer engagement.

• Advanced Community Management

  Tools for member management, content moderation, private and public groups, and automated moderation to ensure a safe and vibrant community.

• Engagement & Gamification

  Features like reputation systems, gamification, notifications, and customizable surveys to boost member participation and loyalty.

• Analytics & ROI Tracking

  Comprehensive analytics dashboard with downloadable reports to measure community impact and business ROI.

• Developer-Friendly Customization

  APIs, GraphQL, Webhooks, and a React SDK enable deep customization and the creation of custom apps on the platform.

Use Cases

• Customer Engagement : Build vibrant branded communities to increase customer interaction, loyalty, and satisfaction.
• Product Ideation & Feedback : Collect, manage, and act on customer feedback to drive product innovation and close the feedback loop.
• Support & Self-Service : Integrate with support tools to provide customers with peer-to-peer help and reduce support costs.
• Marketing & Brand Building : Leverage community-driven content and social features to amplify brand presence and advocacy.
• Internal Collaboration : Use private groups and integrations to foster team collaboration and knowledge sharing within organizations.

FAQs