Canary Technologies

What is Canary Technologies?

Canary Technologies offers an end-to-end AI-powered Guest Management Platform designed specifically for the hospitality industry. Trusted by over 20,000 hoteliers worldwide, including major global brands, Canary streamlines hotel operations from pre-booking through checkout. Its suite of solutions includes contactless mobile check-in/out, AI guest messaging, digital authorizations, dynamic upsells, digital tipping, and a digital compendium, all aimed at enhancing guest satisfaction, increasing revenue, and ensuring PCI compliance while reducing fraud and chargebacks.

Key Features

• Contactless Mobile Check-In/Checkout

  Enables seamless guest check-in and checkout without exchanging physical credit cards or registration forms, reducing processing time by up to 90%.

• AI-Powered Guest Messaging

  Automates guest communication with AI responses and supports over 100 languages, improving staff efficiency and guest engagement.

• Digital Authorizations & PCI Compliance

  Secures guest payment data with industry-leading digital authorization tools, reducing chargebacks and ensuring compliance with PCI standards.

• Dynamic Upsells & Revenue Management

  Offers personalized upgrades and add-ons throughout the guest journey, driving up to 40% increase in ancillary revenue.

• Digital Compendium

  Replaces traditional paper compendiums with an eco-friendly, easily updatable digital guest guide accessible without app downloads.

• Integrated AI Voice and Webchat

  Provides AI-driven voice and chat interfaces to answer guest inquiries and boost direct bookings.

Use Cases

• Streamlining Front Desk Operations : Automates check-in/out and guest communication to reduce wait times and free staff for personalized service.
• Enhancing Guest Experience : Delivers seamless, contactless interactions and real-time communication, improving guest satisfaction and loyalty.
• Fraud Prevention and Compliance : Protects guest payment data and reduces chargebacks with secure digital authorization and PCI-compliant processes.
• Revenue Growth through Upselling : Enables hotels to increase ancillary revenue by offering targeted upgrades and amenities throughout the guest stay.
• Sustainability and Operational Efficiency : Eliminates paper-based processes like registration cards and compendiums, reducing costs and environmental impact.

FAQs