YouScan

What is YouScan?

YouScan is a sophisticated AI-driven social media listening and analytics platform designed to monitor brand mentions across social networks, blogs, forums, review sites, and news outlets in real time. It leverages cutting-edge AI technologies, including image recognition and sentiment analysis, to provide brands with deep consumer insights, trend detection, and reputation management tools. Trusted by global brands, YouScan enables businesses to understand customer opinions, identify influencers, and respond promptly to feedback, all through an intuitive and customizable dashboard.

Key Features

• Real-Time Social Listening

  Monitors brand mentions across thousands of online sources instantly, including social media, blogs, forums, and news sites.

• AI-Powered Image Recognition

  Detects logos, objects, scenes, and activities in images to capture visual brand mentions beyond text.

• Sentiment and Aspect Analysis

  Analyzes customer sentiment and categorizes mentions by specific product or service aspects such as price, quality, and customer service.

• Customizable Dashboards and Reporting

  Offers interactive, shareable dashboards and automated reports in multiple formats to streamline data presentation and collaboration.

• Spam Filtering and Duplicate Merging

  Filters out irrelevant content and merges duplicate mentions to ensure data accuracy and reduce noise.

• Integration and Automation

  Seamlessly connects with CRM, helpdesk, and messaging platforms to enhance workflow efficiency and data utilization.

Use Cases

• Brand Reputation Management : Track and respond to customer feedback and complaints in real time to protect and enhance brand image.
• Consumer Insight Discovery : Uncover detailed customer opinions and preferences to inform product development and marketing strategies.
• Influencer Identification and Campaign Measurement : Find relevant influencers and measure the impact of influencer marketing campaigns on brand reach and engagement.
• Competitive Analysis : Monitor competitors’ mentions and market trends to stay ahead in the industry.
• Event Engagement : Display live social media content on screens during events to boost audience interaction and brand visibility.

FAQs