Voiceform

What is Voiceform?

Voiceform is a comprehensive survey and form platform that transforms traditional data collection by enabling voice, video, audio, and text responses in a conversational format. The platform serves researchers, businesses, and organizations seeking deeper qualitative insights at scale. With enterprise-grade security features including SOC 2 Type 2, HIPAA, and GDPR compliance, Voiceform supports over 50 languages with built-in transcription and translation capabilities. The platform offers robust analytics tools, sentiment analysis, and seamless integrations with existing workflows through APIs and webhooks.

Key Features

• Multi-Modal Response Collection

  Capture responses through voice recordings, video submissions, traditional text, and various question types including NPS, CSAT, and matrix formats with conditional logic branching.

• Advanced Analytics & Sentiment Analysis

  Built-in tools for trend analysis, participant statistics, emotional sentiment detection, and automated transcription with topic extraction capabilities.

• Enterprise Security & Compliance

  SOC 2 Type 2, HIPAA, and GDPR compliant platform with SSO authentication, two-factor security, role-based access controls, and 99.99% uptime reliability.

• Global Reach & Integration

  Support for 50+ languages with automatic transcription, extensive third-party integrations, API access, and multi-channel distribution via email, SMS, and web embedding.

• Audience Sourcing

  Access to verified participant pools for targeted research studies, with options to source respondents directly through the platform or external channels.

Use Cases

• Customer Experience Research : Businesses collect detailed customer feedback, testimonials, and voice-of-customer insights to understand satisfaction levels and improvement areas.
• Academic & Market Research : Researchers conduct large-scale qualitative studies with the depth of interviews and scale of surveys, particularly valuable for multilingual research projects.
• Product Development Feedback : Companies gather rich user feedback on products and services through engaging voice and video responses for rapid iteration and improvement.
• Employee Engagement Surveys : Organizations conduct internal surveys to measure employee satisfaction, gather suggestions, and understand workplace sentiment through conversational formats.
• Content & Testimonial Collection : Marketing teams collect authentic customer stories, video testimonials, and user-generated content to enhance brand credibility and conversion rates.

FAQs