SurveyMars

What is SurveyMars?

SurveyMars is a versatile and user-friendly online survey platform designed to support a wide range of research needs including customer experience management, employee experience, market research, and customer journey mapping. It provides users with unlimited surveys, questions, and responses at no cost, featuring over 50 question types and advanced survey logic. The platform delivers powerful data visualization, multi-dimensional analysis, and customizable reports, enabling businesses to gain actionable insights and improve decision-making. SurveyMars also integrates with popular apps via Zapier to automate workflows and enhance productivity.

Key Features

• Unlimited Surveys and Responses

  Create and distribute an unlimited number of surveys with no restrictions on questions or responses, supporting extensive data collection.

• Rich Question Types and Logic

  Access over 50 question types including NPS, MaxDiff, Conjoint Analysis, Kano, and PSM, with advanced display, skip, and piping logic for tailored surveys.

• Comprehensive Analytics and Reporting

  Generate detailed reports such as classification, crosstab, comparison, and custom reports, along with data visualization tools like dashboards and word clouds.

• Multi-Dimensional Customer and Employee Insights

  Support for customer journey mapping, employee engagement surveys, 360-degree feedback, and market research to enhance experience management.

• Integration and Automation

  Seamlessly connect with thousands of apps through Zapier to automate survey workflows, data collection, and reporting.

• Cross-Platform Accessibility

  Fully accessible on computers, tablets, and mobile devices, ensuring ease of use and high response rates across channels.

Use Cases

• Customer Experience Management : Track and analyze customer feedback at multiple touchpoints to identify pain points, improve satisfaction, and boost loyalty.
• Employee Experience and Engagement : Conduct employee satisfaction surveys, 360-degree evaluations, and engagement assessments to enhance workplace morale and reduce turnover.
• Market Research : Utilize advanced survey models like MaxDiff and Conjoint Analysis to gather actionable market insights for product development and strategy.
• Customer Journey Mapping : Visualize and analyze customer interactions across channels to optimize the journey and improve overall experience.
• Academic and Social Research : Leverage unlimited surveys and rich question types to conduct large-scale research projects without budget constraints.

FAQs