VideoAsk
Interactive video platform by Typeform that replaces static forms with face-to-face async video conversations, enabling businesses to engage leads, candidates, and customers at scale.
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Product Overview
What is VideoAsk?
VideoAsk is an interactive video platform developed by Typeform that transforms how businesses communicate one-on-one at scale. Instead of traditional forms or chatbots, VideoAsk lets users record video questions and receive responses in video, audio, or text — creating genuinely personal exchanges without requiring real-time availability. It supports branching video funnels, automated video chatbots, and integrations with over 1,500 apps via Zapier, making it a versatile tool for recruitment, sales, marketing, and customer support workflows. Plans are structured around monthly video/audio processing minutes, with a free tier available.
Key Features
Async Video Conversations
Record a video question once and let respondents reply on their own schedule via video, audio, or text — preserving the personal feel of face-to-face communication without calendar coordination.
Interactive Video Funnels
Build branching video flows that guide respondents down different paths based on their answers, creating a dynamic and personalized experience for each user.
Video Forms & Data Collection
Collect contact details, feedback, and qualifying information through engaging video forms that outperform static text-based alternatives in response quality and depth.
Video Chatbots
Automate common queries and conversations with video-based chatbots that respond to visitors around the clock, without losing the human presence of video.
Workflow Integrations
Connect VideoAsk to ATS platforms, CRMs, calendars, and 1,500+ other tools through Zapier or native API and webhooks for seamless pipeline management.
Use Cases
- Recruitment & Screening : HR teams replace early-stage phone screens with async video interviews, allowing candidates to respond on their schedule while recruiters review, tag, and filter responses at their own pace.
- Lead Generation & Sales : Sales and marketing teams use video funnels to qualify leads, capture contact information, and build a personal connection with prospects early in the buying journey.
- Customer Support : Support teams deploy video chatbots and async messaging to handle common queries, collect detailed feedback, and follow up with customers in a more human and memorable way.
- Testimonial Collection : Businesses gather authentic video testimonials from satisfied customers directly within a VideoAsk flow, removing friction from the collection process.
- Employee Onboarding & Training : Teams use interactive video flows to walk new hires through company culture, processes, and introductions in an engaging format that scales without additional effort.
FAQs
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