Unbabel
AI-powered multilingual translation platform combining machine translation with human review for seamless global communication.
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Product Overview
What is Unbabel?
Unbabel is an advanced language operations platform that integrates AI-driven machine translation with optional human editing to deliver accurate, natural translations across various channels. It enables enterprises to automate multilingual workflows, ensuring consistent brand voice and high-quality content while maintaining control and visibility over translation processes. By connecting with existing CRM, CMS, and support systems via native integrations and APIs, Unbabel streamlines global communication efforts.
Key Features
AI and Human Hybrid Translation
Combines AI machine translation with optional human review to ensure high accuracy and natural language output.
Workflow Automation
Automates translation tasks within existing customer support, content management, and communication workflows for efficiency.
Entity Technology & Privacy
Utilizes advanced entity detection to anonymize sensitive data and align translations with brand voice, ensuring privacy and consistency.
Real-Time Quality Prediction
Predicts translation quality for each output, determining if human review is required, optimizing resource allocation.
Seamless Integrations
Supports integration with popular platforms like Zendesk, Freshdesk, and other CRM or CMS tools through native connectors and APIs.
Transparent Reporting & Analytics
Provides detailed insights into translation performance, quality, and costs to facilitate informed decision-making.
Use Cases
- Customer Support Localization : Enables support teams to communicate with customers in their native language, improving satisfaction and loyalty.
- Global Content Management : Automates translation of website content, FAQs, and marketing materials for international markets.
- Multilingual Chat & Email : Supports real-time translation of chat and email communications, ensuring quick and accurate responses.
- Technical Documentation : Provides consistent, accurate translation of technical manuals, product descriptions, and support articles.
FAQs
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Analytics of Unbabel Website
🇩🇪 DE: 28.32%
🇵🇱 PL: 17.47%
🇮🇹 IT: 12.76%
🇺🇸 US: 4.58%
🇯🇵 JP: 2.65%
Others: 34.22%