Tomato.ai

What is Tomato.ai?

Tomato.ai offers a cutting-edge solution that improves communication between offshore call center agents and customers by softening accents in real time and reducing background noise. The technology preserves the natural voice and rhythm of speakers while making their speech clearer and more intelligible. Designed for seamless integration with existing VoIP and communication platforms, Tomato.ai helps businesses improve customer satisfaction, reduce operational costs, and expand offshore hiring capabilities.

Key Features

• Real-Time Accent Softening

  Modifies agents’ accents during live calls to improve clarity without removing their unique voice characteristics.

• Comprehensive Noise Cancellation

  Filters out background noises such as conversations, pets, and ambient sounds to ensure clear communication.

• Low Latency Processing

  Delivers accent modification and noise reduction with minimal delay for seamless, natural conversations.

• Easy Integration and Installation

  Quick setup on Windows PCs with compatibility across any VoIP, softphone, CRM, or meeting application.

• Voice Quality Enhancement

  Improves voice clarity by reducing breathiness and choppiness, making agents easier to understand.

• Privacy and Security

  End-to-end encrypted data transmission with no cloud storage of voice data, ensuring compliance with data privacy standards.

Use Cases

• Offshore Call Centers : Enhances agent intelligibility to improve customer satisfaction, sales conversion, and reduce agent churn.
• Customer Support : Improves communication clarity for support agents, leading to faster issue resolution and better customer experience.
• Sales Teams : Boosts trust and close rates by making sales calls clearer and more professional, even with accented agents.
• Remote Work Environments : Removes distracting background noises during virtual meetings, increasing focus and productivity.

FAQs