Spike

What is Spike?

Spike is a unified communication and productivity platform that reimagines email for modern teams and professionals. Rather than dealing with traditional email threads and cluttered inboxes, Spike converts email into an intuitive chat-based interface while maintaining full email functionality. The platform consolidates email, team messaging, video calling, task management, and collaborative documents into a single workspace. Users can connect their existing email accounts—including Gmail, Outlook, Yahoo, and iCloud—without switching providers. By eliminating the need to juggle multiple applications, Spike streamlines workflows and enhances team collaboration through real-time communication and shared inbox management.

Key Features

• Conversational Email Interface

  Transforms email threads into chat-like conversations grouped by person, with real-time read indicators, online presence status, and the ability to send voice messages directly from the inbox.

• Intelligent Inbox Management

  Priority Inbox automatically sorts important messages, offers smart filtering, snooze options, send later functionality, and support for multiple email accounts from different providers.

• Team Collaboration Workspace

  Create dedicated spaces for teams, projects, and clients with shared inboxes, public channels, private groups, and the ability to include non-Spike users in discussions and workflows.

• Integrated Productivity Tools

  Manage tasks, create collaborative notes, organize reminders, and handle documents—all within the inbox without switching to separate applications.

• Video and Voice Communication

  Start video meetings and audio calls directly from email or chat without downloading additional software or scheduling links.

• Cross-Platform Synchronization

  Seamless access across iOS, Android, Mac, Windows, and web browsers with real-time synchronization of emails, chats, tasks, notes, and calendar events.

Use Cases

• Team Communication and Coordination : Businesses can consolidate internal team discussions, project coordination, and client communication in one platform, reducing app switching and improving response times.
• Customer Support Operations : Support teams can use shared inboxes to manage customer inquiries collaboratively, assign conversations, track responses, and maintain customer satisfaction efficiently.
• Project and Task Management : Teams can organize project-related communications, assign tasks, track progress, and collaborate on documents without leaving the email interface.
• Remote and Distributed Work : Remote teams can maintain seamless communication across devices and time zones with unified messaging, video calls, and synchronized task management.
• Multi-Account Email Management : Professionals managing multiple email accounts can consolidate personal, work, and client communications into a single organized inbox for easier management.

FAQs