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Smobi

Smobi is a messaging platform that enables e-commerce brands to deliver interactive, branded customer experiences through Rich Communication Services (RCS) and advanced analytics.

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Product Overview

What is Smobi?

Smobi empowers e-commerce businesses to engage customers with interactive messaging campaigns using RCS, offering features like high-resolution images, videos, read receipts, and interactive buttons directly in native messaging apps. The platform supports both manual and automated campaign creation, brand customization, and real-time analytics. Smobi includes an always-on conversational assistant, Mo, to guide customers and answer questions, helping brands increase conversion rates and build trust. With SMS fallback for non-RCS devices and broad carrier compatibility, Smobi ensures seamless communication and consistent customer experiences across mobile devices.


Key Features

  • Interactive RCS Messaging

    Deliver rich, engaging messages with multimedia content, read receipts, typing indicators, and interactive buttons within the native messaging app.

  • Conversational Assistant (Mo)

    Always-on assistant that interacts with customers in real time, answers inquiries, and guides them through the purchase journey.

  • Comprehensive Analytics

    Access detailed reports on message delivery, engagement, and customer interactions to optimize marketing strategies and increase ROI.

  • Brand Customization

    Customize messaging campaigns and conversational agents to align with brand guidelines, ensuring a consistent and trustworthy brand appearance.

  • Seamless SMS Fallback

    Automatically switches to SMS when RCS is unavailable, maintaining uninterrupted communication with all customers.

  • Broad Carrier and Device Support

    Compatible with nearly all major US carriers and supports Android devices and iPhones (iOS 18+), reaching a global audience.


Use Cases

  • E-commerce Campaigns : Create and launch interactive marketing campaigns that drive higher engagement and conversion rates compared to traditional SMS.
  • Customer Support : Provide instant, interactive customer support through branded messaging and conversational assistants.
  • Brand Engagement : Enhance customer trust and loyalty with verified, branded communications and immersive messaging experiences.
  • Performance Tracking : Monitor campaign effectiveness in real time with advanced analytics and optimize future marketing efforts.
  • Automated Sales Guidance : Guide customers through the purchase process with proactive, conversational messaging that answers questions and encourages action.

FAQs

Analytics of Smobi Website

Smobi Traffic & Rankings
6.4K
Monthly Visits
00:00:04
Avg. Visit Duration
-
Category Rank
0.45%
User Bounce Rate
Traffic Trends: Feb 2025 - Apr 2025
Top Regions of Smobi
  1. 🇺🇸 US: 99.99%

  2. Others: 0.01%