Reviewly.ai

What is Reviewly.ai?

Reviewly.ai is an advanced AI-driven platform designed to simplify and automate the management of Google reviews. It enables businesses to effortlessly collect authentic customer feedback through automated SMS requests, QR codes, and NFC tags, while AI assists in drafting review responses and review options for customers. By integrating seamlessly with CRM systems and supporting multi-language communication, Reviewly.ai helps businesses of all sizes enhance their online presence, improve search rankings, and foster stronger customer relationships through timely and personalized review engagement.

Key Features

• Automated Review Collection

  Sends automated feedback requests via SMS, QR codes, and NFC tags to customers immediately after service, increasing response rates.

• AI-Generated Review Drafts and Responses

  Offers customers AI-crafted review options to simplify posting, and generates personalized responses to reviews, saving businesses time.

• Seamless CRM Integration

  Integrates with existing CRM systems and platforms like Zapier and QuickBooks to automate workflows and streamline review management.

• Multi-Language Support

  Supports multiple languages to engage diverse customer bases without losing valuable feedback due to language barriers.

• Real-Time Notifications and Analytics

  Provides instant SMS alerts for new reviews and detailed analytics to monitor reputation and optimize customer engagement strategies.

• White Label Options for Agencies

  Allows agencies to brand the platform as their own, enabling reputation management services for multiple clients.

Use Cases

• Small and Local Businesses : Automates review requests and responses to build a strong online reputation quickly, attracting more customers.
• Digital Marketing Agencies : Uses white-label capabilities to offer clients streamlined reputation management and increase customer trust.
• Multi-Location Enterprises : Manages reviews across multiple locations with centralized control and analytics for consistent brand reputation.
• Customer Engagement Enhancement : Boosts customer interaction through timely, personalized AI-generated responses, improving satisfaction and loyalty.
• Reputation Crisis Management : Enables quick, AI-assisted responses to negative reviews to mitigate damage and maintain a positive brand image.

FAQs