Postscript AI

What is Postscript AI?

Postscript AI is a specialized SMS marketing platform focused on helping ecommerce brands drive revenue through highly personalized, on-brand messaging. It empowers marketers to train AI models on their unique brand voice, generate and test thousands of message variants rapidly, and engage customers with conversational commerce. Integrated deeply with Shopify and other ecommerce tools, Postscript AI leverages advanced AI features such as predictive analytics, automated A/B testing, smart send-time optimization, and AI-driven response management to maximize SMS campaign performance and customer engagement.

Key Features

• Brand Voice Training

  Allows marketers to train AI models on their unique brand voice using Brand Center, ensuring all generated messages remain consistent and on-brand.

• Infinity Testing

  Generates and tests hundreds to thousands of message variants continuously, using AI to identify top-performing SMS content and drive incremental revenue.

• Conversational Commerce

  Enables 1:1 personalized SMS conversations with customers, powered by AI to handle inquiries, recommend products, and close sales efficiently.

• AI-Driven Audience Segmentation

  Automatically segments customers based on behavior, purchase history, and engagement to deliver hyper-personalized messages.

• Smart Send-Time Optimization

  Uses AI to analyze customer activity and send messages at optimal times to maximize open rates and conversions.

• Automated Response Management

  AI-powered automation handles common customer replies instantly, freeing support teams to focus on complex interactions.

Use Cases

• Ecommerce SMS Marketing : Drive sales growth by sending targeted, on-brand SMS campaigns that engage customers at critical purchase moments.
• Customer Engagement and Support : Use AI-powered conversational commerce to provide personalized shopping assistance and timely responses via SMS.
• Campaign Optimization : Leverage Infinity Testing and AI analytics to continuously refine messaging and maximize campaign ROI without manual guesswork.
• Brand Voice Consistency : Maintain a consistent brand tone across all SMS communications by training AI models with your unique brand guidelines.
• Data-Driven Marketing Insights : Extract actionable insights from customer conversations and campaign performance to inform marketing and customer experience strategies.

FAQs