Maverick

What is Maverick?

Maverick helps ecommerce businesses strengthen customer relationships by delivering personalized video messages automatically throughout the customer journey. By recording a single base video and leveraging AI technology, Maverick generates unique videos tailored with each customer's name and relevant data, such as purchase history. The platform integrates seamlessly with popular email and SMS marketing tools like Klaviyo, enabling brands to improve email open rates, increase conversions, and drive revenue growth through highly engaging video content.

Key Features

• Automated Personalized Videos

  Create scalable, individualized video messages by recording one base video that is automatically customized with customer-specific details.

• Seamless CRM Integration

  Works smoothly with major ecommerce CRMs including Klaviyo, Omnisend, ActiveCampaign, and Hubspot for automated video delivery.

• Optimized Email Deliverability

  Improves inbox placement and email engagement by embedding personalized videos that capture customer attention.

• White-Glove Onboarding

  Dedicated setup support including video processing, branded landing pages, and campaign activation to ensure smooth implementation.

• Analytics and Performance Tracking

  Provides detailed metrics on video engagement, email open rates, click-through rates, and revenue attribution.

Use Cases

• Welcome Series : Send personalized welcome videos to new customers to build trust and foster early engagement.
• Abandoned Cart Recovery : Nudge customers to complete purchases with customized videos reminding them of their abandoned carts.
• Post-Purchase Thank You : Enhance customer satisfaction and loyalty by sending personalized thank-you videos after purchases.
• Win-Back Campaigns : Re-engage inactive customers through tailored video messages that encourage renewed interest.
• Payment Issue Notifications : Communicate payment problems effectively with personalized video alerts to prompt timely resolution.

FAQs