Lightster

What is Lightster?

Lightster is a versatile platform designed to help startups, product teams, consultants, and researchers connect directly with their ideal users for customer discovery, usability testing, surveys, and feedback collection. It allows users to define precise audience criteria from over 100 options or create custom screening questions, facilitating instant matches without the need to initiate formal research projects. The platform supports live moderated sessions with screen sharing, recording, and AI-assisted transcriptions, as well as unmoderated testing and surveys, all accessible via web or mobile. Lightster's all-inclusive pricing model simplifies user incentives and fees, making user research more affordable and efficient.

Key Features

• Targeted User Matching

  Find and connect with users based on detailed demographics, occupations, and custom screening questions to build a relevant participant community.

• Live Moderated Sessions

  Schedule video calls with participants including screen sharing, session recording, and AI-enabled voice transcriptions for richer insights.

• Surveys and Unmoderated Testing

  Send surveys or conduct unmoderated usability tests with video recordings to gather quantitative and qualitative feedback.

• Direct Messaging and Community Engagement

  Communicate freely with users anytime via direct messages, fostering ongoing collaboration without project constraints.

• Cross-Platform Access

  Use Lightster seamlessly on both web and mobile devices, ensuring flexibility and convenience for researchers and participants.

• Transparent, All-Inclusive Pricing

  Flat-rate session pricing starting at $12.50, covering participant incentives and platform fees for cost-effective research.

Use Cases

• Customer Discovery : Startups and founders validate ideas and accelerate product-market fit by engaging directly with their target audience.
• Product Testing and Validation : Product managers and designers test features, prototypes, and designs to gather actionable user feedback before development.
• User Research and Consulting : Consultants and researchers access qualified participants quickly to support evidence-based recommendations.
• Market Surveys : Conduct targeted surveys to validate hypotheses, discover opportunities, and collect real-time user insights.
• Usability Testing : Perform moderated or unmoderated usability tests with video and screen sharing to identify product improvement areas.

FAQs