Gigs

What is Gigs?

Gigs is the world’s first telecom-as-a-service platform that empowers any company to become a Virtual Mobile Network Operator (MVNO) quickly and easily. By providing wholesale connectivity, SIM/eSIM provisioning, billing, payments, compliance, and AI-powered customer support, Gigs enables businesses to launch and manage their own branded mobile phone and data plans globally. The platform offers a no-code hosted checkout, a powerful dashboard for subscription and analytics management, and a developer-friendly API for deep custom integrations. Gigs also features Operator, a conversational AI assistant that reduces support overhead by up to 95%, streamlining customer service and sales within a white-labeled chat interface.

Key Features

• End-to-End Telecom Platform

  Complete solution covering wholesale connectivity, SIM/eSIM provisioning, billing, payments, tax compliance, and customer support tools.

• AI-Powered Customer Support - Operator

  Conversational AI assistant that handles sales, support, and account management queries instantly, reducing support costs dramatically.

• No-Code Hosted Checkout - Connect

  Branded, plug-and-play checkout and subscription management system enabling customers to sign up, pay, and activate plans without coding.

• Unified Dashboard

  Centralized interface for managing subscriptions, devices, payments, analytics, and customer support across multiple carriers and markets.

• Developer-Friendly API

  Single telecom API providing seamless integration with multiple global carriers to build custom mobile service experiences.

• Flexible Pricing and Global Reach

  Access to premium wholesale networks in over 200 countries with customizable pricing, plans, and branding to suit diverse business needs.

Use Cases

• MVNO Launch : Companies can quickly start their own branded mobile service, offering voice, text, and data plans without infrastructure investment.
• Embedded Connectivity for Devices : Hardware manufacturers can embed SIMs/eSIMs into devices to create subscription-based revenue streams and enhance customer engagement.
• Neobanks and Fintech : Financial services can bundle wireless plans with banking products, offering seamless connectivity to their customers.
• Telecom Customer Support Automation : Telecom providers can deploy AI-powered chatbots to reduce support overhead and improve customer satisfaction.
• Custom Telecom Integrations : Tech-first companies can leverage Gigs’ API to build tailored mobile service experiences and innovative customer journeys.

FAQs