Gigs
Comprehensive telecom-as-a-service platform enabling companies to launch branded mobile services with integrated connectivity, AI support, and end-to-end management.
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Product Overview
What is Gigs?
Gigs is the world’s first telecom-as-a-service platform that empowers any company to become a Virtual Mobile Network Operator (MVNO) quickly and easily. By providing wholesale connectivity, SIM/eSIM provisioning, billing, payments, compliance, and AI-powered customer support, Gigs enables businesses to launch and manage their own branded mobile phone and data plans globally. The platform offers a no-code hosted checkout, a powerful dashboard for subscription and analytics management, and a developer-friendly API for deep custom integrations. Gigs also features Operator, a conversational AI assistant that reduces support overhead by up to 95%, streamlining customer service and sales within a white-labeled chat interface.
Key Features
End-to-End Telecom Platform
Complete solution covering wholesale connectivity, SIM/eSIM provisioning, billing, payments, tax compliance, and customer support tools.
AI-Powered Customer Support - Operator
Conversational AI assistant that handles sales, support, and account management queries instantly, reducing support costs dramatically.
No-Code Hosted Checkout - Connect
Branded, plug-and-play checkout and subscription management system enabling customers to sign up, pay, and activate plans without coding.
Unified Dashboard
Centralized interface for managing subscriptions, devices, payments, analytics, and customer support across multiple carriers and markets.
Developer-Friendly API
Single telecom API providing seamless integration with multiple global carriers to build custom mobile service experiences.
Flexible Pricing and Global Reach
Access to premium wholesale networks in over 200 countries with customizable pricing, plans, and branding to suit diverse business needs.
Use Cases
- MVNO Launch : Companies can quickly start their own branded mobile service, offering voice, text, and data plans without infrastructure investment.
- Embedded Connectivity for Devices : Hardware manufacturers can embed SIMs/eSIMs into devices to create subscription-based revenue streams and enhance customer engagement.
- Neobanks and Fintech : Financial services can bundle wireless plans with banking products, offering seamless connectivity to their customers.
- Telecom Customer Support Automation : Telecom providers can deploy AI-powered chatbots to reduce support overhead and improve customer satisfaction.
- Custom Telecom Integrations : Tech-first companies can leverage Gigs’ API to build tailored mobile service experiences and innovative customer journeys.
FAQs
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