Zeda.io

What is Zeda.io?

Zeda.io is a cloud-based product discovery and management platform designed to help product teams capture, analyze, and act on customer feedback at scale. It integrates data from multiple sources such as user interviews, surveys, and product analytics into a unified dashboard, enabling teams to uncover critical customer insights and prioritize product features effectively. With AI-enhanced analytics, Zeda.io transforms raw feedback into strategic product intelligence, helping businesses build products that align with customer needs and drive revenue growth. The platform also supports roadmap planning, task prioritization, and seamless collaboration through integrations with tools like Jira and Slack.

Key Features

• Unified Feedback Collection

  Automatically aggregates customer feedback from over 5000 integrations including surveys, interviews, and support channels into a single dashboard.

• AI-Driven Product Insights

  Analyzes feedback data to identify complaints, requests, opportunities, and revenue impact, enabling data-driven prioritization.

• Comprehensive Roadmap and OKR Management

  Create transparent product roadmaps linked to measurable objectives (OKRs) to align teams and track progress.

• Seamless Integrations

  Connects with Jira, Slack, Zendesk, and other tools to streamline workflows and keep teams synchronized.

• Opportunity Prediction and Validation

  Features tools like Ask AI and Opportunity Radar to validate ideas and forecast customer issues faster.

• Rich Feedback Capture

  Includes embeddable widgets for users to submit annotated screenshots and screen recordings for detailed feedback.

Use Cases

• Product Discovery : Uncover customer pain points and feature requests by analyzing large volumes of feedback efficiently.
• Prioritization and Roadmapping : Prioritize product features based on customer needs and business impact, then communicate plans with clear roadmaps.
• Cross-Functional Collaboration : Enable product, engineering, marketing, and customer success teams to work together through integrated tools and shared insights.
• Idea Validation and Opportunity Forecasting : Use AI-powered tools to test hypotheses and predict emerging customer needs or potential issues.
• Feedback Loop Closure : Capture, analyze, and act on feedback continuously to improve products and customer satisfaction.

FAQs