Truora

What is Truora?

Truora is a Latin American tech company providing an integrated digital platform that simplifies and secures user interactions for businesses. It enables efficient identity verification, automated background checks, legally valid electronic signatures, and AI-driven customer engagement through WhatsApp. Truora’s solutions help companies comply with KYC/AML regulations, reduce fraud, accelerate onboarding, and improve conversion rates by delivering seamless, personalized experiences across multiple industries.

Key Features

• Digital Identity Verification

  Secure and efficient user identity validation using document authentication, facial recognition, and email/phone verification to prevent fraud and ensure regulatory compliance.

• Background Checks

  Automated access to over 2000 official national and international databases for criminal, judicial, credit, and professional history checks with bulk query and real-time risk alerts.

• AI-Powered WhatsApp Chatbots

  Conversational bots integrated with ChatGPT for personalized, automated customer service, marketing, and sales on WhatsApp, capable of handling large volumes of interactions.

• Electronic Signature

  Legally valid e-signature solution that streamlines document signing processes, saving time and costs while ensuring compliance with international regulations.

• Compliance and Fraud Prevention

  Tools designed to meet KYC and AML regulations, reduce onboarding time, eliminate manual processes, and detect fraudulent activities effectively.

Use Cases

• Customer Onboarding : Accelerate and secure new user registration with automated identity verification and background checks, enhancing conversion rates and compliance.
• Employee and Supplier Verification : Streamline hiring and supplier registration by validating backgrounds and documents to ensure trustworthy relationships.
• Sales and Marketing Automation : Engage customers with AI-powered WhatsApp chatbots that automate personalized conversations, promotions, and notifications 24/7.
• Document Management : Collect and manage electronic signatures with legal validity to expedite contract signing and approval workflows.
• Fraud Mitigation : Prevent identity theft and fraudulent transactions by combining biometric verification, document validation, and continuous risk monitoring.

FAQs