Trainn

What is Trainn?

Trainn is a customer education platform designed specifically for SaaS businesses to accelerate product adoption, onboarding, and retention. It enables teams to quickly create professional product videos, step-by-step documentation, and interactive guides using AI automation. The platform supports launching branded knowledge bases and academies with built-in learner analytics and compliance features, all without requiring design or development resources. Trainn integrates seamlessly with CRM systems and offers enterprise-grade security, making it ideal for scaling customer training and self-service support.

Key Features

• AI-Powered Video Creation

  Automatically converts screen recordings into professional product videos with AI voiceovers, zooms, spotlights, and captions.

• Interactive Guides & Documentation

  Generates step-by-step how-to guides and interactive walkthroughs from screen recordings to simplify customer onboarding and support.

• No-Code SaaS LMS

  Launch a fully branded customer training academy and knowledge base in under two weeks without any coding.

• Advanced Analytics & Reporting

  Track learner progress, engagement, and ROI with detailed course-level metrics and customer adoption insights.

• Enterprise Security & Compliance

  Supports GDPR, ISO, SOC2 Type 2 compliance, and offers SSO/SAML authentication for secure access.

• CRM & API Integrations

  Integrates with Salesforce, HubSpot, and other tools to unify customer data and automate workflows.

Use Cases

• Customer Onboarding : Create engaging product walkthroughs and training videos that accelerate new user adoption.
• Self-Service Customer Support : Build searchable knowledge bases and interactive guides to reduce support tickets and training calls.
• Product Training Academies : Launch scalable customer education programs with personalized learning paths and certification.
• Internal Employee Training : Use the platform to train employees on new SaaS products or internal tools efficiently.
• Partner Enablement : Equip partners with up-to-date product training and resources to improve collaboration and sales.

FAQs