Merchanto

What is Merchanto?

Merchanto is a cutting-edge chargeback prevention and deflection solution designed to eliminate chargebacks by enabling seamless collaboration between merchants and card issuers. As an official partner of Visa and MasterCard, Merchanto connects merchants to a global network covering over 99% of issuers, facilitating near-real-time sharing of transaction and dispute data. This pre-dispute resolution approach stops chargebacks before they occur, reducing fraud and improving merchant acceptance rates. The platform offers fast integration, user-friendly management, and dedicated support, making it suitable for online businesses of all sizes worldwide.

Key Features

• Pre-Dispute Chargeback Prevention

  Stops chargebacks by resolving disputes early through direct communication between merchants and issuers before formal chargebacks are filed.

• Global Issuer Network

  Connects to thousands of Visa and MasterCard issuers worldwide, covering over 99% of global card issuers for broad dispute resolution coverage.

• Real-Time Data Sharing

  Enables near-instant exchange of transaction details and dispute information between merchants and financial institutions to accelerate resolutions.

• Easy Integration

  Offers lightning-fast and straightforward API integration suitable for businesses of any size and from any country.

• Dedicated Support

  Provides expert assistance with a dedicated manager to quickly address questions and optimize chargeback management.

Use Cases

• E-commerce Merchants : Protect online stores from revenue loss by preventing chargebacks and reducing fraud through early dispute resolution.
• SaaS Businesses : Maintain revenue streams and customer trust by minimizing chargebacks with customizable prevention settings tailored for subscription services.
• Payment Processors : Enhance payment acceptance rates and reduce operational costs by integrating with a platform that handles chargeback deflection efficiently.
• Financial Institutions : Collaborate with merchants to resolve disputes quickly, improving cardholder experience and reducing the volume of formal chargebacks.

FAQs