Lightfield

What is Lightfield?

Lightfield is an AI-native CRM built for early-stage and growth-stage teams that want to spend less time maintaining records and more time closing deals. It automatically ingests unstructured data from emails, calendar events, Slack messages, call recordings, support tickets, and product analytics to construct a complete, always-current system of record without any manual input. On top of this data foundation, Lightfield provides a natural language interface for querying customer context, automating pipeline actions, and generating personalized outreach — effectively serving as both a system of record and a system of action.

Key Features

• Zero-Entry CRM

  Automatically assembles customer records by ingesting emails, calendar events, Slack messages, meeting transcripts, and support tickets — no manual logging required, with the ability to backfill up to two years of historical data.

• Complete Customer Memory

  Maintains full-fidelity records of every customer interaction across all channels, so any team member can instantly retrieve context on any account, deal, or contact with cited source references.

• Natural Language Querying

  Ask plain-language questions like 'Which customers asked for this feature and why?' and get precise, cited answers drawn from across your entire history of calls, emails, and notes.

• Automated Pipeline Management

  After every meeting or message, Lightfield suggests CRM updates, next steps, and stage changes for human approval — keeping pipeline data accurate without burdening sales reps.

• Personalized Bulk Outreach

  Slice across structured fields and unstructured conversation data to identify segments, then generate tailored emails for each recipient based on what was actually discussed with them.

• Privacy-First Data Model

  Per-object privacy controls ensure each email, account, or record has its own visibility setting, so the AI only surfaces data each user is authorized to see.

Use Cases

• Early-Stage Sales : Founders and sales reps at startups can run a full sales process without ever logging a note — Lightfield tracks every touchpoint and surfaces what to do next.
• Meeting Preparation : Sales teams can use Lightfield's built-in call recorder and pre-meeting briefs to walk into every conversation with full context on past interactions, open items, and key people.
• Dormant Deal Revival : Identify prospects who went quiet after a positive signal and have Lightfield draft personalized re-engagement emails for each one within minutes.
• Product & Engineering Insights : Product teams can query customer conversations directly — 'Which customers asked for this feature, and what was their reasoning?' — to inform roadmap decisions with real voice-of-customer data.
• Pipeline Analysis : Revenue operations teams can run natural language queries across structured and unstructured data to analyze pipeline health, identify blockers, and prioritize accounts.

FAQs