Glean

What is Glean?

Glean is a comprehensive Work AI platform designed to unify and leverage enterprise data for smarter, faster work. It enables organizations to connect, secure, and understand both structured and unstructured data across various sources, facilitating highly personalized answers, content generation, and workflow automation. Glean’s AI agents and assistants empower employees to find information, generate content, and automate routine tasks seamlessly within their existing tools and environments.

Key Features

• Unified Enterprise Data Access

  Centralized platform that integrates and indexes data from over 100 enterprise sources, ensuring permissions-aware, secure, and comprehensive search capabilities.

• AI-powered Search & Insights

  Semantic understanding and natural language queries enable users to find relevant information quickly, with personalized results based on user roles and context.

• Content Creation & Summarization

  Generate and summarize documents, reports, and content directly from enterprise data, reducing manual effort and accelerating decision-making.

• Autonomous AI Agents & Assistants

  Create and deploy no-code AI agents that can plan, reason, and execute workflows autonomously, integrating seamlessly into daily work routines.

• Workflow Automation

  Automate complex multi-step processes, routine tasks, and departmental operations with AI agents triggered by schedules, events, or prompts.

• Secure & Permissions-aware

  Built with enterprise security in mind, Glean enforces data permissions and ensures compliance, protecting sensitive information at all times.

Use Cases

• Enterprise Search & Knowledge Discovery : Employees can quickly locate relevant documents, project details, and internal knowledge across all data sources.
• Content Generation & Summarization : Create reports, meeting notes, and content drafts automatically, saving time and improving accuracy.
• Workflow & Process Automation : Automate routine tasks such as onboarding, HR inquiries, and customer support workflows with AI agents.
• Data-Driven Decision Making : Turn raw enterprise data into actionable insights through natural language queries, visualizations, and trend analysis.
• Employee Onboarding & Training : Assist new hires by providing instant access to company policies, documentation, and onboarding workflows.
• Customer Support & Service : Automate responses to common customer inquiries and provide instant, accurate support using enterprise knowledge bases.

FAQs