Empathy

What is Empathy?

Empathy is a pioneering platform dedicated to transforming how families cope with loss by providing holistic support that addresses emotional, practical, legal, and financial challenges after the death of a loved one. Founded in 2020, Empathy integrates personalized Care Managers with technology-driven tools to deliver customized care plans, grief resources, probate guidance, and benefits navigation. Trusted by Fortune 500 companies and major life insurers, Empathy supports millions of families across the U.S., easing the burden of bereavement through compassionate, accessible, and tailored assistance.

Key Features

• Personalized Care Management

  Each family is paired with a dedicated Care Manager who provides step-by-step guidance tailored to their unique needs.

• Comprehensive Bereavement Tools

  Includes obituary creation, grief resources such as guided meditations and journaling, and probate and estate settlement assistance.

• Seamless Integration with Insurance and Employer Benefits

  Empathy partners with insurers and employers to embed support services directly into claims and benefits processes.

• Technology-Enabled Support

  Award-winning app and automated workflows streamline complex administrative tasks and provide ongoing emotional support.

• Culturally Sensitive and Inclusive Care

  Support is unconditional and tailored to diverse cultural, religious, and individual family situations.

Use Cases

• Life Insurance Beneficiary Support : Enhances the beneficiary experience by providing practical and emotional assistance beyond financial claims.
• Employer Bereavement Benefits : Helps employers offer meaningful support to employees during times of loss, improving well-being and loyalty.
• Estate and Probate Guidance : Simplifies the complex legal and administrative processes involved in settling an estate.
• Grief and Emotional Support : Offers curated grief resources and access to professional care teams to help families navigate emotional challenges.

FAQs