CustomGPT.ai

What is CustomGPT.ai?

CustomGPT.ai is an advanced AI platform designed for businesses to create tailored GPT-powered chatbots that strictly operate within the knowledge boundaries of user-provided data. It excels in preventing hallucinations by providing factual, citation-backed answers derived from multiple data sources including websites, documents, multimedia, and APIs. The platform supports over 1400 file formats, offers no-code customization, and ensures GDPR compliance along with SOC 2 Type 2 certification, making it a secure and scalable solution for enterprises. Its multi-language support and seamless integration capabilities enable deployment across websites, workflows, and APIs, enhancing customer engagement, technical support, education, and internal knowledge management.

Key Features

• Anti-Hallucination Technology

  Ensures responses are fact-based and supported by citations, strictly using the data uploaded by the user to prevent misinformation.

• Multi-Source Data Ingestion

  Processes diverse content types such as websites, helpdesk data, documents (PDFs, Word, PowerPoint), YouTube videos, podcasts, and audio transcripts.

• No-Code Customization

  Enables users to create and fine-tune AI agents with custom personas, conversation settings, and appearance without any programming.

• Enterprise-Grade Security and Compliance

  Offers GDPR compliance, SOC 2 Type 2 certification, data encryption, and strict access controls to protect sensitive information.

• Multi-Language Support

  Supports 93 languages, allowing businesses to engage a global audience with localized and culturally aware AI interactions.

• Flexible Deployment and Integration

  Supports embedding chatbots on websites, integration via APIs and SDKs, and connection with third-party platforms like Zapier, Confluence, and Zendesk.

Use Cases

• Customer Support Automation : Automates responses to customer inquiries with accurate, brand-aligned answers, reducing support workload and improving service quality.
• Technical Support and Documentation : Provides 24/7 technical assistance by interpreting product manuals, troubleshooting guides, and error messages to deliver quick, clear solutions.
• Education and Training : Enhances learning by delivering personalized course guidance, simplifying complex concepts, and supporting multilingual student populations.
• Workflow Optimization : Automates repetitive tasks such as scheduling, data retrieval, and follow-ups, improving operational efficiency across departments.
• Market Expansion : Enables global outreach with multilingual support and culturally relevant interactions, facilitating communication in new markets.

FAQs