OpenPhone

What is OpenPhone?

OpenPhone is a cloud-based VoIP phone system designed for startups, small businesses, and remote teams. It offers unlimited calling and texting within the US and Canada, shared phone numbers for team collaboration, and AI-driven features like call summaries and suggested message responses. OpenPhone integrates with popular CRM and communication tools, enabling businesses to manage calls, texts, and contacts in a unified workspace accessible across devices. Its intuitive interface and automation capabilities streamline customer communication and improve team productivity.

Key Features

• Unlimited Calling and Texting

  Make and receive unlimited calls and SMS/MMS within the US and Canada, with options for local and toll-free numbers.

• Shared Phone Numbers and Team Inbox

  Collaborate seamlessly by sharing phone numbers and managing all calls, texts, and voicemails in a centralized conversation inbox.

• AI-Powered Call Summaries and Message Suggestions

  Automatically generate call transcripts and summaries, plus AI-suggested replies to inbound messages for faster responses.

• Advanced Call Management

  Features like call routing, call forwarding, call recording, voicemail transcription, and auto-attendant improve call handling.

• Integrations with CRM and Collaboration Tools

  Connect with HubSpot, Salesforce, Slack, Google Contacts, and Zapier to synchronize contacts and automate workflows.

• Multi-Device Access

  Use OpenPhone on desktop and mobile apps across Windows, Mac, iOS, and Android, ensuring business calls stay separate from personal ones.

Use Cases

• Startups and Small Businesses : Manage customer communications efficiently with shared numbers and automated messaging, enhancing responsiveness and professionalism.
• Remote and Distributed Teams : Enable team collaboration on calls and texts from anywhere, with shared inboxes and synchronized contact management.
• Customer Support and Sales : Use call routing, recordings, and AI summaries to improve customer interactions and streamline follow-ups.
• Professional Services : Automate appointment confirmations and client communications with scheduled messages and auto-replies.
• Entrepreneurs and Freelancers : Separate personal and business calls easily, maintaining work-life balance while staying accessible to clients.

FAQs