Jam

What is Jam?

Jam is a browser extension designed to simplify and accelerate the bug reporting and debugging process. It automatically records screen activity, console logs, network requests, device metadata, and more, creating comprehensive developer-ready bug reports with a single click. Jam eliminates the need for manual repro steps and guesswork by providing instant replay of bugs and AI-assisted report generation. It integrates smoothly with popular issue trackers and collaboration tools, helping teams reduce bug resolution time by up to 70%.

Key Features

• Automatic Data Capture

  Captures screenshots, video replays, console logs, network requests, device info, and environment metadata automatically for precise bug context.

• Instant Replay

  Allows developers to watch a step-by-step replay of the bug occurrence, enabling faster and more accurate reproduction.

• AI-Powered Bug Reporting

  Uses AI to auto-generate bug titles, detailed descriptions, and exact reproduction steps, reducing manual effort by 95%.

• Seamless Integrations

  Connects with tools like Jira, Linear, GitHub, Slack, Asana, and Notion to create tickets and share bug reports directly from Jam.

• Enterprise-Grade Security

  Filters sensitive information client-side before data leaves the device, ensuring privacy and compliance with SOC II Type 2 standards.

• Flexible Pricing Plans

  Offers a free plan with unlimited bug reports and paid plans with advanced features like AI assistance, integrations, and team collaboration.

Use Cases

• Software Development : Developers receive complete bug reports with all necessary diagnostics to reproduce and fix issues faster.
• Quality Assurance : QA teams can report bugs easily with one click, capturing all technical details without needing developer intervention.
• Customer Support : Support teams can collect detailed bug reports from users without requiring technical knowledge, speeding up resolution.
• Product Management : Product teams track and prioritize bugs efficiently by integrating Jam with project management tools.
• Cross-Functional Collaboration : Bridges communication gaps between testers, developers, and stakeholders with clear, reproducible bug reports.

FAQs