DTiQ

What is DTiQ?

DTiQ specializes in intelligent video surveillance combined with advanced analytics and operational auditing to help retailers, restaurants, and convenience stores reduce loss, improve compliance, and optimize service. Trusted by over 45,000 locations, DTiQ integrates video data with POS systems to deliver actionable insights that prevent theft, detect fraud, and enhance speed of service. Its cloud-based platform offers real-time alerts, detailed reporting, and mobile access, enabling managers to monitor multiple sites remotely and make data-driven decisions that boost profitability and customer satisfaction.

Key Features

• Integrated Video and POS Analytics

  Combines video surveillance with POS data to detect suspicious transactions, employee theft, and operational inefficiencies.

• Real-Time Alerts and Reporting

  Delivers instant notifications on anomalies via push, email, or app, supported by customizable reports and trend analysis.

• SmartAudit™ Operational Audits

  Automated audits pinpoint compliance issues, employee productivity challenges, and customer service opportunities.

• In-Store Speed of Service Monitoring

  Tracks customer wait times, queue lengths, and transaction speeds to optimize service during peak hours.

• Mobile Management App

  Allows remote monitoring and management of multiple locations, reducing unproductive travel and enabling proactive oversight.

• Security and Privacy Focus

  Implements comprehensive data protection measures to safeguard customer privacy and secure video data.

Use Cases

• Loss Prevention : Retailers and convenience stores use DTiQ to identify theft, fraud, and shrinkage through integrated video and transaction analysis.
• Operational Compliance : Restaurants and stores leverage automated audits to ensure adherence to food safety, labor, and service standards.
• Customer Experience Enhancement : Businesses monitor queue times and service speed to improve customer satisfaction and increase sales.
• Remote Multi-Location Management : Corporate managers oversee multiple sites efficiently via mobile app, reducing travel time and enabling faster issue resolution.
• Employee Performance Monitoring : Track employee attendance, productivity, and compliance to improve workforce management and accountability.

FAQs