Condens

What is Condens?

Condens streamlines the user research process by consolidating data storage, transcription, analysis, and insight sharing into a single platform. It supports importing various research formats including video and audio recordings, automatically transcribes content, and uses intelligent features to generate bookmarks, summaries, and tags. Designed to enhance collaboration and efficiency, Condens helps teams uncover key insights faster while maintaining control over the research narrative and ensuring data privacy compliance.

Key Features

• Automated Transcription and Bookmarks

  Transforms audio and video recordings into accurate, time-stamped transcripts with auto-generated bookmarks to quickly navigate key moments.

• AI-Assisted Tagging and Summarization

  Suggests relevant tags and generates concise summaries for Highlights, Artifacts, and Sessions to accelerate data synthesis.

• Auto-Clustering and Affinity Mapping

  Groups tagged data by themes or sentiment to reveal patterns and provide a clear overview of user feedback.

• Powerful Search and Insight Discovery

  Enables global search with filters and finds related Highlights to connect evidence across research data.

• Collaborative Sharing and Stakeholder Engagement

  Facilitates sharing tailored insights and conversational AI search to keep teams and stakeholders aligned.

• Enterprise-Grade Security and Compliance

  Ensures data privacy and security with GDPR, HIPAA, CCPA compliance and SOC 2 Type 2 certification.

Use Cases

• User Research Analysis : Centralizes and accelerates analysis of interviews, usability tests, and surveys for UX teams.
• Cross-Team Collaboration : Shares insights seamlessly across product, design, and management teams to inform decision-making.
• Research Repository Management : Stores and organizes research data for easy access and reuse, avoiding redundant studies.
• Stakeholder Reporting : Delivers concise, AI-generated summaries and highlights to keep stakeholders informed and engaged.
• Scalable Enterprise Research : Supports large organizations with compliance, security, and customizable workflows.

FAQs