Chargeblast

What is Chargeblast?

Chargeblast is a cutting-edge chargeback prevention solution designed for merchants seeking to drastically reduce dispute rates and associated costs. By connecting directly with major card networks such as Visa, Mastercard, Amex, and Discover, Chargeblast provides merchants with pre-chargeback alerts that enable proactive dispute resolution before chargebacks officially occur. Its deep integrations with payment processors like Stripe and Shopify allow automatic transaction matching and streamlined refund workflows, helping merchants maintain low dispute rates, improve authorization rates, and save significant time and resources. Chargeblast is recognized for its tech-forward approach, exceptional alert coverage, and highly rated customer support.

Key Features

• Near Real-Time Pre-Chargeback Alerts

  Receives alerts directly from card networks with up to 99% coverage on Visa transactions, enabling merchants to act before chargebacks are filed.

• Seamless Payment Processor Integration

  Integrates with Stripe, Shopify, and others to automatically match alerts to transactions, simplifying dispute management and refund processing.

• Customizable Alert Delivery

  Delivers notifications via email, Slack, Discord, SMS, and more, allowing merchants to choose preferred communication channels.

• Automated and Manual Workflow Support

  Supports both automated refund workflows and manual dispute management, providing flexibility for different merchant needs.

• Real-Time Re-Presentment for Friendly Fraud

  Leverages Visa’s Compelling Evidence 3.0 and Mastercard’s First Party Trust programs to prevent chargebacks by submitting compelling evidence immediately.

• Exceptional Customer Support

  Offers rapid, knowledgeable support with AI-powered knowledge base access and personalized assistance, highly rated by users.

Use Cases

• E-commerce Chargeback Prevention : Merchants use Chargeblast to detect and resolve disputes early, reducing chargeback rates and avoiding costly penalties or account suspensions.
• Subscription-Based Business Protection : Subscription merchants leverage real-time re-presentment features to combat friendly fraud and maintain healthy dispute ratios.
• Payment Operations Efficiency : Finance and fraud teams save hundreds of hours by automating alert matching and refund workflows, allowing focus on revenue growth.
• Risk Management and Compliance : Businesses maintain compliance with card network fraud monitoring programs by proactively managing disputes before escalation.

FAQs