Bagel AI

What is Bagel AI?

Bagel AI is a purpose-built product intelligence platform designed for B2B product and go-to-market teams. The platform automatically connects product decisions to business outcomes by extracting insights from existing tools like Salesforce, Gong, Zendesk, and Jira, then mapping them to revenue impact. Instead of relying on manual feedback collection and tagging, Bagel AI uses intelligent automation to identify product gaps, customer pain points, and emerging trends while quantifying their business value. The platform integrates directly into existing workflows without requiring new dashboards or processes, enabling teams to prioritize features based on real customer needs and revenue potential rather than assumptions.

Key Features

• Automated Feedback Intelligence

  Automatically extracts and analyzes customer feedback from calls, tickets, CRM notes, and support interactions without manual tagging or categorization.

• Revenue Impact Mapping

  Connects product insights directly to business outcomes by tying feedback to specific accounts, opportunities, and revenue data from sales tools.

• Native Workflow Integration

  Embeds insights directly into existing tools like Jira, Salesforce, and Slack, eliminating the need for additional dashboards or workflow changes.

• Real-Time Prioritization

  Automatically ranks product opportunities based on urgency, business value, and customer impact using cross-functional data analysis.

• Enterprise Security

  SOC2 Type II compliant platform with minimal PII exposure, enterprise-grade encryption, and comprehensive access controls for secure data handling.

Use Cases

• Product Roadmap Prioritization : Product managers can prioritize features based on quantified customer demand and revenue impact rather than internal assumptions or loudest voices.
• Cross-Team Alignment : Sales, customer success, and product teams stay aligned on customer needs and feature priorities through shared, real-time insights.
• Customer Retention Strategy : Identify and address product gaps that risk customer churn by analyzing support tickets and customer feedback patterns.
• Revenue Expansion Opportunities : Discover upsell and expansion opportunities by understanding which product features drive customer growth and satisfaction.
• Competitive Intelligence : Track emerging market trends and customer demands to stay ahead of competitive threats and market shifts.

FAQs